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Reported via desktop in the Pavement Defect category anonymously at 13:45, Mon 19 June 2023

Sent to Camden Borough Council less than a minute later. FixMyStreet ref: 4689955.

Leaking water valve, we were not aware and of works also but was replaced 16th ,ok good. At every stage we asked would the York stone be put back, it was usable,3 follow up teams from Fernway for a job to finish the 15th , on 17th and lastly 18th said yes it would be put back . On Sunday 18th were told a temporary finish had to be applied to finish the job . We said would not accept as was so bad but Fernway said would be replaced today 19th but had to finish the job or fine. At each stage they did not do what they said regarding the stone. It is utterly out of keeping with the Conservation area and should be changed . Please send someone to look as will agree not acceptable and a cost cutting exercise .Many have commented at the disregard of Thames Water for the street .

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  • Thank you for raising this issue. Thames Water have completed their works registered the reinstatement at Interim Status on our Streetworks register. They have 6months from the time of registration to make a permanent reinstatement (like for like).

    State changed to: not the council's responsibility

    Posted by Camden Borough Council at 17:14, Fri 23 June 2023

This report is now closed to updates. You can make a new report in the same location. Please reference 4689955 in your new report if it is an update on this one.